A fresh dog food company is recalling nearly all of its fresh meals after receiving 192 reports of potential eye problems in dogs, including a condition that can lead to vision loss if severe and untreated.
Years, a UK‑based subscription service that has served roughly 40,000 customers this year, said it is investigating buckwheat as a possible contributing factor, looking into whether part of its buckwheat supply was contaminated.
The company stated that no causal link between its food, buckwheat and the reported eye problems has been established, and laboratory and toxicology testing is ongoing.
As of Tuesday, 192 customers have reported potential eye issues, including sudden bilateral dry eye known as keratoconjunctivitis sicca (KCS). The condition causes dogs’ eyes to stop producing enough tears, resulting in irritation, redness and discomfort.
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Years is pulling nearly all fresh meals while testing continues into buckwheat after a surge in reported canine eye issues.(iStock / iStock)
The company is replacing buckwheat with quinoa as it investigates nearly 200 reports of potential eye problems in dogs.
KCS can have many causes such as immune‑mediated disease, certain medications, infections, hereditary factors and trauma, so the reported condition alone does not establish a link to the food.
Customer subscriptions have been paused for an initial six‑week period while the brand reformsulates its recipes using quinoa instead of buckwheat, and a thank‑you gift will be included with the next delivery for the inconvenience.
To aid the investigation, the company is arranging a free collection of any unused meals.
Years is welcoming feedback from owners concerned about their pets’ vision and urging anyone whose dog shows eye symptoms to see a veterinarian promptly, noting that early treatment makes a real difference.
