Retail
Tadashi Yanai emphasizes tangible customer engagement as AI transforms retail landscape
Tadashi Yanai, chairman and CEO of Uniqlo parent Fast Retailing, says there is value in holding and feeling products in physical stores. (Nikkei montage/Source photos by Nikkei)
TAKASHI SUGIMOTO
September 3, 2026 06:32 JST
TOKYO — Uniqlo, the prominent casual apparel brand under Fast Retailing, is significantly expanding its physical store network in Japan, with CEO Tadashi Yanai asserting that hands-on retail experiences remain essential even as digital shopping continues to dominate.
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