Kia clarified that its Connect service is designed for convenience, not as a certified vehicle‑tracking system.
Consequently, it does not offer live vehicle tracking for stolen cars.
Location details can be released through Kia Connect, but only in accordance with applicable laws—particularly GDPR—and with the authorities, to mitigate risk for customers.
GDPR is the EU’s data protection statute, and a largely equivalent regulation applies in the United Kingdom.
Per the UK’s Information Commissioner’s Office, users may request access to their personal data, and organisations are obliged to respond within 30 calendar days.
In typical vehicle‑theft cases, police lack the authority to compel data disclosure without explicit consent from the Home Office—a scenario that is seldom invoked.
Whether and how data are shared with law enforcement ultimately rests with each automaker’s own policies.
Kia does provide a security‑tracking service in the United States for subscribers who purchase its premium package; this option is not offered in the UK or continental Europe.
