Users of a widely-used time-tracking and invoicing application popular among UK businesses are expressing frustration after encountering steep price increases of up to 1500%.
Richard Haldenby, director of UK-based consultancy Salentis, shared with the BBC that his monthly subscription cost jumped from $130 (£95.50) to over $2,000.
Similar accounts of significant rate hikes have surfaced online, including from a user in the United States who noted their yearly charge increasing from $2,800 to $23,000.
The BBC has reached out to Harvest for a response.
Harvest, acquired by Italian technology firm Bending Spoons in 2025, implemented a new pricing structure the subsequent year.
Companies opting for annual billing are only recently becoming aware of these changes as renewals approach.
Haldenby, managing operations across teams of up to 15 employees in the UK with additional offices in the US and Australia, described being “shocked” upon receiving notification of the revised pricing.
“Our organization has relied on Harvest across multiple entities for more than fifteen years and have long been strong supporters,” he stated.
Previously, organizations paid a fixed monthly fee per user.
This allowed companies to adjust user licenses dynamically based on staffing fluctuations, ensuring costs aligned strictly with active personnel requiring access.
Under the updated framework, businesses may now face variable charges tied to metrics such as the volume of active projects, client accounts, task entries, and total revenue processed through the system.