FAA Proposes $351,000 Penalty Against Arkansas Charter Operator for Unauthorized Passenger Flights

The Federal Aviation Administration announced Monday a proposed civil penalty of $351,000 against a private charter operator for alleged unauthorized flights.

According to the FAA, the proposed civil penalty targets Creamer Pilot Services, based in Fayetteville, Arkansas, for conducting unauthorized passenger-carrying operations.

Creamer Pilot Services, operating under the trade name Jett Aircraft, allegedly conducted 31 passenger‑carrying flights using three aircraft not listed on its Operations Specifications, the FAA said.

A view of the FAA Air Traffic Control tower at Newark Liberty International Airport, captured on May 7, 2025. (KENA BETANCUR/AFP  / Getty Images)

The FAA said the violations occurred over a span of dates ranging from October 2021 to July 2022.

Additionally, the FAA alleges that Creamer Pilot Services carried out six flights on two authorized aircraft that flew outside the 48 contiguous United States, for which the carrier lacked permission.

The agency further reported that those specific violations took place between April 2022 and November 2022.

A view of the FAA Headquarters in Washington, D.C., where the agency proposed the fine. (J. David Ake/Getty Images / Getty Images)

The FAA contends that all 37 violations were carried out by Creamer Pilot Services knowingly, carelessly, and recklessly.

FOX Business has reached out to the company for comment.

According to its website, Jett Aircraft was established in 2011, while Creamer Pilot Services obtained a Part 135 air carrier certificate and began operating charter flights in 2018.

The FAA contends that all 37 violations were carried out by Creamer Pilot Services knowingly, carelessly, and recklessly. (Andrew Harnik/Getty Images / Getty Images)

“According to the company’s website, Jett Aircraft was founded in 2011 with a focus on exceptional customer service. The business is named after Lance Creamer’s grandson, Jett Allen, and Creamer brings over three decades of experience in the aviation industry since 1987,” the site states.

“At Jett Aircraft, we aim to deliver world‑class travel experiences from our Northwest Arkansas base and beyond, continuously striving for excellence in every aspect of our operations,” the statement adds.

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